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Terms and Conditions

Terms & Conditions

Effective Date: [July 03,2024]

Welcome to Triplum Air Services! These Terms & Conditions govern your use of our website and services. By accessing or using our services, you agree to these terms. Please read them carefully before proceeding.

1. General Terms

Triplum Air Services is a travel agency based in Delaware, USA, specializing in flight bookings, vacation packages, and related travel services. These Terms & Conditions constitute a legally binding agreement between you and Triplum Air Services. By using our services, you agree to comply with all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. Bookings & Payments

  • All bookings are subject to availability and confirmation by the airline, hotel, or service provider.

  • Prices are subject to change without prior notice due to airline fare fluctuations, currency exchange rates, and other factors.

  • Full payment is required at the time of booking unless otherwise specified. Partial payments or deposits may be accepted based on specific arrangements with service providers.

  • We accept payments via major credit/debit cards, wire transfers, and other approved payment methods.

  • Triplum Air Services reserves the right to refuse or cancel any booking due to suspected fraud, errors in pricing, or other circumstances beyond our control.

  • Customers are responsible for verifying all booking details before completing the purchase. Any errors or discrepancies must be reported immediately.

3. Cancellation, Refund, & Chargeback Policy

  • Cancellation policies vary depending on the airline, hotel, or service provider. Customers must review these policies before booking.

  • Triplum Air Services may charge a processing fee in addition to any applicable penalties imposed by the service provider.

  • Refunds, if applicable, will be processed according to the service provider’s terms and may take up to 30-60 days.

  • Chargebacks or disputes initiated through the payment provider without first attempting to resolve the issue with us may result in legal action or additional fees.

4. Changes & Amendments

  • Modifications to bookings are subject to service provider policies and additional fees.

  • Name changes, rescheduling, or other amendments may not be permitted by some airlines or hotels.

  • Customers should review their ticketing terms before requesting any changes.

5. Travel Documents & Responsibilities

  • Customers are responsible for ensuring they have valid passports, visas, and other required travel documents.

  • Triplum Air Services is not liable for any denied boarding, deportation, or other travel disruptions due to incomplete or incorrect documentation.

  • Customers should verify entry requirements for their destinations before traveling.

6. Limitation of Liability & Indemnification

  • Triplum Air Services acts only as an intermediary and is not responsible for the performance of airlines, hotels, or other third-party providers.

  • We are not liable for flight delays, cancellations, lost baggage, or any other travel disruptions beyond our control.

  • Customers agree to indemnify and hold Triplum Air Services harmless against any claims, damages, or losses arising from their travel arrangements.

  • We strongly recommend purchasing travel insurance for added protection against unforeseen circumstances.

7. Dispute Resolution & Governing Law

  • Any disputes arising from our services shall be governed by the laws of the State of Delaware, USA.

  • Disputes shall first be attempted to be resolved through good faith negotiations. If unresolved, disputes may be settled through binding arbitration in Delaware.

  • Customers waive their right to participate in class-action lawsuits against Triplum Air Services.

8. Privacy Policy & Data Protection

  • We collect and use personal information in accordance with our Privacy Policy.

  • Customer data may be shared with airlines, hotels, and other travel partners to facilitate bookings.

  • We implement security measures to protect customer information but cannot guarantee complete security against cyber threats.

9. SMS Opt-In Policy

  • By providing your phone number, you consent to receive SMS notifications regarding travel updates, promotions, and service-related messages.

  • Message frequency varies. Standard message and data rates may apply.

  • To opt out, reply “STOP” at any time. To receive assistance, reply “HELP” or contact our support team.

  • We do not share phone numbers with third parties for marketing purposes.

10. Modifications to Terms

  • Triplum Air Services reserves the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

  • Email: support@triplum-air-services.com

  • Phone: +1 (855) 531-5837

  • Address: [1111B S Governors Ave , Dover DE, 19904]

Thank you for choosing Triplum Air Services!